Booking Terms & Conditions

Cancellation Policy

If you’re planning to postpone or you wanna cancel your tour/travel because of any unavoidable reason then you have to inform us in writing. Please remember that the cancellation charges will be effective from the date we receive your mail in writing. Here is the cancellation policy that would be applied:

• 30 days prior to arrival - 20% of the tour cost.
• 15 days to 29 days prior to arrival - 30% of the tour cost.
• 07 days to 14 days prior to arrival - 40 % of the tour cost
• 02 days to 06 days prior to arrival - 50% of the tour cost.
• Less than 48 hours or no show - NO REFUND.
• The amount for the Gypsy or Canter safari will not be refunded.
• 1 extra mattress will be given if you’re booking a room for 3 people.
• Any changes in Govt. taxes, hotel charges, safari charges, etc will be informed by mail or phone before your travel date.
• In case your safari is not booked because of any reason like technical error or non-availability of seat then we assure you that the whole amount will be given back in your accounts. We will communicate the same accordingly.
• There is a separate cancellation policy in case of peak season - weekends or weekdays (Holi, Diwali, X'Mas & New Year). That policy would be applied which would be advised as and when required.
• Our Liabilities and Limitations: Please note one important thing after you finalize the tour/service cost and in case there are any hikes in permit fees of safaris/museums, taxes, fuel costs, or guide charges decided by the Govt of India, the same would be charged as extra.
• Force Majeure events, festivals, weather conditions, strikes, fairs, traffic problems, overbooking of hotels, closure of / entry restrictions at a place of visit, etc. We will try to do our best to make suitable alternate arrangements for these mentioned things. But, we would not be held liable for any refunds/compensation claims arising out of these problems.
• In case of dispute, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
• Declaration: We would like to clarify that we, as a private travel agency, are not authorized by the Forest Department, nor do we make any claims of affiliation with them. Our services primarily cater to booking safaris, arranging hotel accommodations, coordinating transportation such as pickups and drops, and facilitating flight reservations on behalf of our customers. We operate independently and charge a reasonable amount for our services. It is important to note that the charges we levy are subject to variations based on the demand for safari bookings, and they may increase during peak periods of high booking traffic.

Important Notes:

• Booking holding amount is non-refundable
• In case of replacement of Canter from Gypsy or Gypsy to canter, we will refund the difference amount.
• We will refund 70% of the total tour cost (GST and PG charges are non-refundable), in case the permit is not generated.
• Please note that the tour date is not counted when processing cancellations.

Liabilities & Limitations

• Not liable for Force Majeure events (weather, strikes, closures, etc.)
• Will attempt suitable alternate arrangements when possible
• No refunds/compensation for such events
• Jurisdiction for disputes: Courts in New Delhi, India
• We are a private agency not affiliated with Forest Department
• Primary services: accommodations, transportation coordination
• Approximately 20% service charge applicable
• Charges may increase during peak periods